We ship Monday through Friday. Our processing time takes around 1 to 2 business days for items that we have in stock. Because some of our products are made-to-order, the processing time ranges up to 5 days before we can ship them.
We provide standard delivery, which can take 3 to 7 business days to arrive at your shipping address.
- Free shipping on orders over $75
- For orders under the threshold, the shipping will be calculated at checkout.
After your order ships (per the timing outlined in the above question), its arrival depends on which shipping option you selected at checkout.
If you insured your order with Route at checkout, you received a confirmation email from them with a link to file a shipping issue - please consult that email. If you did not insure your order with Route, please reach out to Customer Service.